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KRISS TechServ

Experience

Experience built through complex technology transformation.

Selected examples from Ish Sachdeva’s prior professional experience leading and supporting complex technology transformation across enterprise environments.

Selected contexts

What the work has required

Business separation & data boundaries

A healthcare technology business separation required collaboration services and information to move into the appropriate environment while maintaining required data boundaries between the separating organizations.

Principal contribution
Managed the email, SharePoint and Microsoft Teams migration scope, coordinating migration readiness and data-separation requirements. Worked across stakeholders when additional legal clarification and clauses were required to establish appropriate information-handling boundaries.
Operational result
The migration scope was completed within the required timeline with the necessary separation requirements addressed.

Acquisition technology integration

An acquired business needed to be integrated into the parent organization’s technology environment, creating dependencies across workplace technology, infrastructure, licensing, applications and business systems.

Principal contribution
Managed defined IT infrastructure integration workstreams covering email, SharePoint, end-user computing and licensing, while coordinating dependencies and follow-up with selected ERP and application-integration activities as part of the wider program.
Operational result
Delivered the assigned infrastructure integration scope within the required timeline while maintaining coordination across interdependent workstreams and the broader integration program.

Large-scale infrastructure migration

A large enterprise migration program covered approximately 3,500 servers, with workloads transitioning across virtualized infrastructure and cloud environments including Azure and AWS.

Principal contribution
As one of the infrastructure project managers, managed server readiness for migration and coordinated with business and application teams to ensure application migration activities were completed within the required migration windows.
Operational result
Contributed to the successful completion of the migration program by coordinating the handoff between infrastructure readiness and business-led application migration across a large server estate.

IT service transition

L1/L2 technology support was being transitioned from European teams to a new 20-person operation in India, requiring process, knowledge, technology and workplace readiness to come together.

Principal contribution
Led the transition end-to-end, working with the ITSM team to establish service-management processes, coordinating with technical teams to build the required knowledge base, facilitating the operational handover, and ensuring the India team had the workplace infrastructure needed to operate.
Operational result
Successfully transitioned the support function and enabled the 20-person India team to become operational as planned.

Across these environments, the recurring responsibility has been keeping complex technology work executable: establishing readiness, coordinating dependencies, maintaining stakeholder alignment, surfacing risk and keeping delivery moving toward the required outcome.

Experience examples reflect the Founder & Principal Consultant's prior professional work and are presented in anonymized form.

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